Refund policy

International Orders:

We are not responsible for any lost or damaged items. We also cannot control any additional fees or customs charges.

As a small business we are not able to offer refunds or exchanges.

Domestic orders:

If any item is damaged in transit you will receive a FULL refund.

Please email sue@tanglewoodworks with an image of the damage within 48 hours of receiving your order.

We will refund or replace based on your preference